Privacy Policy
Online Picture Proof is committed to protecting the personal data and privacy of our users and their customers.
This Privacy Policy sets out how we, Online Picture Proof, collect, store and use information about you when you use or interact with our website, and where we otherwise obtain or collect information about you.
This Privacy Policy is effective from 25 May 2018. You should ensure you have read and understood this Privacy Policy. Your acceptance of this Privacy Policy is deemed to occur upon your first use of the website.
1. Information About Us
Online Picture Proof
onlinepictureproof.com
support@onlinepictureproof.com
UK: (0845) 838-7649
North America: (1800) 421-7134
Australia: (1800) 268-691
New Zealand: (0800) 451-241
International: +1 914 598 1651
Eltofore Limited trading as Online Picture Proof
Registered in England and Wales No. 7455366
Registered Office:
Office 67, 23 King Street, Cambridge, Cambridgeshire, CB1 1AH, United Kingdom2. What Does This Policy Cover?
This Privacy Policy explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. How we collect or obtain information about you:
- When you register and create an account on our website
- When you provide it to us by contacting us by emailing us, filling in our contact form or calling us
5. What Data do we collect?
a) About You
Account holder Name
Account holder Email(s)
Account holder Account Password
Account creation date, time and IP address
Account holder System stats including browser used, operating system, device information and Last login date and time
Account holder subscription history
Account holder billing address
Account holder business address and phone number(s)
Account holder Paypal email address
(We do not store any payment details. Your VISA / MASTER card details are securely stored either with STRIPE or WORLDPAY or Paypal).
Customers Order history
VAT / Tax idb) About your customers
Customer Name
Customer Email
Customer Phone Number
Customer Order Details
Shipping Address
Website form submissions6. How do we use your information:
Under the GDPR, we must always have a lawful basis for using personal data. Your personal data may be used for one of the following purposes:
- Providing and managing your account.
- Supplying our products and services to you.
- Personalising and tailoring our products and services for you.
- Communicating with you. This may include responding to emails or calls from you.
We are committed to ensuring that your privacy is protected. We will not sell, distribute or lease your personal information to any third party.
7. How long do we retain your information
We will not keep your personal data for any longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information.
8. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
9. How we store and secure your information
We ensure the security of any personal information we hold by using secure data storage and we protect your information against unauthorised or unlawful use.
The client albums and shopping cart utilize SSL security and all online payment information is taken by PayPal on their secure servers. We are also in the process of implementing HTTPS (SSL) on all pages of our customers entire website without any extra cost.
We do not store any payment details. Your VISA / MASTER card details are securely stored either with Stripe or WorldPay or Paypal depending on your selected payment method.
Our hosting and data partnersOur servers are hosted by the world's top hosting companies including Amazon Web Services (AWS) and Liquid Web LLC. Both providers are GDPR compliant and also certified under the EU-US Privacy Shield and covered under this certification.
For our EU-based clients all client galleries are now stored in our Amazon Web Services (AWS) data centres in Ireland. All other data will be stored in our Liquid Web LLC secure servers in the US which is certified under the EU-US Privacy Shield and covered under this certification.
To learn more about our hosting partners and their GDPR compliance status please see the links below:
https://aws.amazon.com/blogs/security/all-aws-services-gdpr-ready/
https://www.liquidweb.com/about-us/policies/certifications/
What is the Privacy Shield?The U.S. Department of Commerce, with the European Commission and the Swiss government, created the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks to provide companies with a mechanism to transfer personal data from the European Union to the United States in a manner that provides an adequate level of protection for the purpose of European data protection laws.
For more information about the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks please see the link from the ICO website below
https://ico.org.uk/media/for-organisations/documents/2014413/data-transfers-to-the-us-and-privacy-shield.pdf
10. Your rights in relation to your information
There are several rights an individual may exercise under the GDPR, including:
· To access your information and to receive information about its use
· To have your information corrected and/or completed
· To have your information deleted
· To restrict the use of your information
· To receive your information in a portable format
· To object to the use of your information
· To withdraw your consent to the use of your information
Sensitive Personal Information
We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.
11. How to access and Control your personal data
You may request a copy of your personal data we hold in an electronic format. We will respond to your request within 1 month by providing the data in electronic format. If you find any inaccuracies, we will delete or correct it promptly.
Please contact us:
- If you would like details of the personal information which we hold about you
- If you believe that any information we are holding on you is incorrect or incomplete
- If you would like the personal information which we hold about you deleted
If you choose to do this, please email dpo@onlinepictureproof.com with your request.
12. Use of Cookies
We use cookies to offer you a better browsing experience, analyse site traffic and assist in our marketing efforts. Read below about how we use cookies and how you can control them.
What are cookies:
Cookies are small text files that are stored on a user's computer or mobile device. They are used for a variety of purposes, including personalising pages, remembering visitor preferences, analysing visitor behaviour, managing shopping carts and delivering targeted advertising. Cookies are used to improve the online experience of almost every website, including our own.
Types of cookie:
When you use our website, the following four types of cookie may be set on your device:
Necessary cookies:
Necessary cookies are essential for the use of the features and services we offer on this website. Without these cookies, the services you want to use (such as view and buy your images) cannot be possible.
Functional cookies:
These cookies allow us to provide you with a better online experience when you use our website. They do not gather or store any information which would allow us to identify you personally.
Performance cookies:
Performance cookies collect information about how our customers use our site so that we can improve our site. These cookies collect anonymous information on the pages visited. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
Targeting cookies:
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. Advertising Bureau has put together a great resource for information on behavioural advertising: how it works, further information about cookies, and steps you can take to protect your privacy on the internet. For more information please visit www.youronlinechoices.com
Managing cookies:
Most internet browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies) or warn you before a cookie is stored. You can choose to restrict or block cookies through your browser settings at any time.
For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.
However, please be aware that restricting or blocking cookies may impact the functionality or performance of our website. Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, view pictures, login or interact with the site by doing something that goes beyond clicking on simple links.
13. Changes to this Privacy Policy
We update and amend our Privacy Policy from time to time if there are changes in law or in our business. You should check this page for any updated versions to ensure that you are happy with any changes. You will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the update.
14. Contacting Us
Our contact details are:
Online Picture Proof
onlinepictureproof.com
support@onlinepictureproof.com
UK: (0845) 838-7649
North America: (1800) 421-7134
Australia: (1800) 268-691
New Zealand: (0800) 451-241
International: +1 914 598 1651
Eltofore Limited trading as Online Picture Proof
Registered in England and Wales No. 7455366
Registered Office:
Office 67, 23 King Street, Cambridge, Cambridgeshire, CB1 1AH, United KingdomIf you have any complaints, please contact us and we will try to resolve your query promptly and efficiently.
If you are not happy with the response or believe we are not processing your personal data in accordance with the law, you can complain to the UK information commissioner’s office www.ico.org.uk.